An unforgettable
experience

At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you’re requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

An unforgettable
experience

At El Dorado Seaside Suites, by Karisma our greatest pleasure comes from making your visit to Riviera Maya a truly memorable experience. Whether you’re requesting a special meal from our world-class chefs, ordering off the menu at the bar, unwinding in the spa, or seeking a recommendation for places to visit offsite, from the bellman at the entrance to our 24-hour concierge, everyone is here to help.

Gourmet
Cuisine

Amazing
Activities

Embark on a
Journey of Luxury

Premium
Drinks

Personalized
Service

Karisma Gourmet Inclusive®
Experience features

  • Welcome glass of sparkling wine upon arrival
  • Accommodations as selected
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Complimentary Wi-Fi
  • Free international calls
  • Non-motorized watersports: kayaks and snorkeling gear
  • Daily activity program, live music and nightly entertainment
  • Beach towel service
  • Scuba diving clinics in the pool
  • Hard surface tennis court, rackets and balls provided free of charge at the front desk
  • Fitness center
  • Use of sauna and steam bath at the spa
  • 24-hour room service
  • All taxes and gratuities

Refreshing
Swimming Pools

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Cotorros

  • Length: 23ft/7m
  • Width: 108ft/33m
  • Depth: 5ft/1.6m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: no

Arrecifes

  • Length: 31ft/9m
  • Width: 128ft39/m
  • Depth: 5ft/1m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Colibri

  • Length: 16ft/5m
  • Width: 272ft/83m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Gaviotas

  • Length: 15ft/4m
  • Width: 33ft/10m
  • Depth: 7ft/2m
  • Hours: 8AM - 6PM
  • Swim-Up Bar: yes

Other availible
Luxury Services

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Candlelight dinner from 6:30 PM to 9:00 PM
  • Fresh lobster
  • International wine selection from our cellar
  • Náay Spa
  • Tours
  • Scuba diving trips, certification, rental equipment and deep sea fishing
  • Car rental
  • Special wedding, honeymoon and anniversary packages
  • Fax
  • Laundry service
  • Money exchange
  • Gift shop & jewelry store

call or us or live chat