An unforgettable
experience

At El Dorado Royale, by Karisma we take pleasure in making sure every moment of your visit lives up to your expectations. From a welcoming champagne toast upon arrival to turndown service at night, our entire staff is here to make you feel at home. There’s no limit to how far we’ll go to create an experience you’ll remember forever. All you have to do is ask.

An unforgettable
experience

At El Dorado Royale, by Karisma we take pleasure in making sure every moment of your visit lives up to your expectations. From a welcoming champagne toast upon arrival to turndown service at night, our entire staff is here make you feel at home. There’s no limit to how far we’ll go to create an experience you’ll remember forever. All you have to do is ask.

Gourmet
Cuisine

Amazing
Activities

Embark on a
Journey of Luxury

Premium
Drinks

Personalized
Service

Karisma Gourmet Inclusive®
Experience features

  • Accommodations as selected
  • Welcome glass of sparkling wine and refreshing towel
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Minibar with beer, water, soft drinks stocked once a day
  • Complimentary Wi-Fi
  • Free international calls
  • Daily and nightly activity program with live music & shows
  • Bicycles provided to ride around the premises
  • Hospitality Desk
  • 12 swimming pools, one of which is a natural salt-water pool
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night
  • Complimentary shuttle to Cancun and Playa del Carmen. Reservation required
  • Personal Concierge Service from 8 AM to 11 PM
  • Fitness center, sauna, and steam room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included

Refreshing
Swimming Pools

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 4.6ft/14m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 196ft/60m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 4.6ft/14m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 196ft/60m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4.3ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 4.6ft/14m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 196ft/60m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Other AVAILABLE
Luxury Services

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Scuba diving trips, certificates, rental equipment and deep-sea fishing
  • Gift shop
  • Car rental
  • Fax services
  • Business center
  • Wave runners and parasailing
  • Candlelight dinner from 6:00 PM to 10:00 PM
  • Spa services
  • International wine selection
  • Laundry service
  • Money exchange
  • Medical services available 24 hours
  • Special wedding, honeymoon and anniversary packages
  • Tennis lessons, group clinics, private lessons and more
  • Optional in-room amenities and packages (online store)
  • ATM – USD only

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