An unforgettable
experience

At El Dorado Casitas Royale, by Karisma guest service has been raised to an art form. From a welcoming champagne toast upon arrival to turndown service at night, it’s our pleasure to make you feel at home. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of beach and pool butlers and concierges is here to make it happen. There are no limits to how far we’ll go to make your visit to El Dorado Casitas Royale an experience you’ll never forget. All you have to do is ask.

An unforgettable
experience

At El Dorado Casitas Royale, by Karisma guest service has been raised to an art form. From a welcoming champagne toast upon arrival to turndown service at night, it’s our pleasure to make you feel at home. Whether you crave a tropical drink by the pool, another application of suntan lotion on the beach or a bowl of ice cream in your suite at 3 am, our dedicated staff of beach and pool butlers and concierges is here to make it happen. There are no limits to how far we’ll go to make your visit to El Dorado Casitas Royale an experience you’ll never forget. All you have to do is ask.

Gourmet
Cuisine

Amazing
Activities

Embark on a
Journey of Luxury

Premium
Drinks

Personalized
Service

Karisma Gourmet Inclusive®
Experience features

  • Accommodations as selected
  • Welcome glass of sparkling wine and refreshing towel
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Minibar with beer, water, soft drinks stocked once a day
  • Complimentary Wi-Fi
  • Free international calls
  • Daily and nightly activity program with live music & shows
  • Bicycles provided to ride around the premises
  • Non-motorized water sports: kayak and snorkeling gear
  • Scuba clinics in the pool
  • Hospitality Desk
  • 13 swimming pools, one of which is a natural salt-water pool
  • 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply to be used at night
  • Complimentary shuttle to Cancun and Playa del Carmen. Reservation required
  • Personal Concierge Service from 8 am to 11 pm
  • Fitness center, sauna and steam room
  • 24 hours room service (restrictions apply on rainy days)
  • Taxes and gratuities included

Refreshing
Swimming Pools

Pericos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Papagayos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Pelícanos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Colibríes

  • Length: 42ft/13m
  • Width: 29ft/9m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Quetzal

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Faisanes

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Albatros

  • Length: 49ft/15m
  • Width: 29ft/9m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Flamingos

  • Length: 39ft/12m
  • Width: 9ft/3m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 56ft/17m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Pericos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Papagayos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Pelícanos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Colibríes

  • Length: 42ft/13m
  • Width: 29ft/9m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Quetzal

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Faisanes

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Albatros

  • Length: 49ft/15m
  • Width: 29ft/9m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Flamingos

  • Length: 39ft/12m
  • Width: 9ft/3m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 56ft/17m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Pericos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Papagayos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Pelícanos

  • Length: 30ft/9m
  • Width: 16ft/5m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Colibríes

  • Length: 42ft/13m
  • Width: 29ft/9m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Quetzal

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Faisanes

  • Length: 49ft/15m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Albatros

  • Length: 49ft/15m
  • Width: 29ft/9m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Flamingos

  • Length: 39ft/12m
  • Width: 9ft/3m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Agua Salada

  • Length: 98ft/30m
  • Width: 49ft/15m
  • Depth: 6ft/2m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

La Isla

  • Length: 196ft/60m
  • Width: 56ft/17m
  • Depth: 4ft/1.3m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Fuentes

  • Length: 132ft/40m
  • Width: 65ft/20m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Health Bar

  • Length: 56ft/17m
  • Width: 26ft/8m
  • Depth: 5ft/1.4m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Tucanes

  • Length: 66ft/20m
  • Width: 26ft/8m
  • Depth: 5ft/1.5m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: no

Spot Pool

  • Length: 106ft/32.5m
  • Width: 47ft/14.5m
  • Depth: 4ft/1.30m
  • Hours: 8AM - 8PM
  • Swim-Up Bar: yes

Other availible
Luxury Services

In addition to the Karisma Gourmet Inclusive® Experience features, enjoy these options at an additional cost:

  • Scuba diving trips, certificates, rental equipment and deep-sea fishing
  • Gift shop
  • Car rental
  • Fax services
  • Business center
  • Wave runners and parasailing
  • Candle light dinner from 6:00 pm to 10:00 pm
  • Spa services
  • International wine selection
  • Laundry service
  • Money exchange
  • Medical services available 24 hours
  • Special wedding, honeymoon and anniversary packages
  • Tennis lessons, group clinics, private lessons and more
  • Optional in-room amenities and packages (online store)
  • ATM – USD only

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